Luis Miguel da Conceicao Duarte
Profession: Reservations Manager
That he comes to the process as a witness.
States that he has worked at the OC since April 1985 and from 1987 onwards, has been employed in the reservations department, first as a clerk and then as manager. He has now served in that role for 12 years.
He carries out his functions at the main reception in the resort. His normal working hours are from 09H30 to 18H00, Monday to Friday, with a lunch break from 13H00 to 14H30.
He states that his specific duties involve everything related to client reservations, the logistics of checking them in, and in assigning apartments.
He adds that when the clients arrive at the resort, the prior processing of their stay is carried out by reception employees.
States that his functions are centred on the physical space (previous references â€“primary reception) and that he does nor have much personal interaction with the clients/guests.
He notes that the McCann reservation was not handled by him.
As regards the facts being investigated, he mentioned that he has nothing to offer the investigation namely because from the 2nd May to the 6th May, 2007, he was on holidays in Madeira.
But he mentions that prior to the media emitting pictures of the family, he had not seen the McCann family or their children. He only found out about the disappearance of the child afterwards.
He specifies that he can add nothing to the investigation, as he already mentioned, he was not in Praia da Luz when the disappearance happened.
He clarifies that since beginning work at the resort, he has never been made aware of a situation similar to the present nor is he aware of any suspicious movements to this effect.
He has no knowledge of other elements that could help the investigation
And nothing more was said.
Reads, ratifies, signs.